Capital One acknowledges ‘outage’ as users report issues accessing deposits

May Be Interested In:Japanese leader arrives in Washington to sell Trump on importance of Asia alliances


Capital One said an unspecified technical issue was hampering customer account access, as some users reported issues with direct deposits.

In response to complaints on social media platform X, a Capital One representative said the bank was experiencing a “tech outage” that was affecting “a variety of functions,” with no timetable for a restoration of services.

Later on Thursday, the company put out an official statement on X about the problem.

“We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank,” it said.

According to Downdetector.com, which tracks reports of user complaints about digital services, the issues began around 6 a.m. ET Thursday, with some 2,000 reports observed.

The site indicated the frequency of reports had started leveling off around 9 a.m.

A bank spokesperson did not immediately respond to a request for comment from NBC News.

The issues at Capital One come a day after Citibank acknowledged a problem affecting customers’ ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts. While the mobile access issue appeared to have been resolved, a Citi rep said on X on Thursday it was still working to fix the fraud-alert item.

Earlier this month, the Consumer Financial Protection Bureau sued Capital One, alleging it misled customers about its savings-account offerings. Capital One has denied the allegations.

This is a developing story. Check back for updates.

share Share facebook pinterest whatsapp x print

Similar Content

Team USA rugby star Ilona Maher makes Bristol Bears debut in front of record home crowd
Team USA rugby star Ilona Maher makes Bristol Bears debut in front of record home crowd
Trump vexes New Zealanders by claiming one of their proudest historical moments for America
Trump vexes New Zealanders by claiming one of their proudest historical moments for America
Bourbon Street reopens to lighter crowds a day after New Orleans attack
Bourbon Street reopens to lighter crowds a day after New Orleans attack
Putin responds to NBC News about Austin Tice during his end-of-year news conference
Putin responds to NBC News about Austin Tice during his end-of-year news conference
Indiana supermarket shooting leaves 2 dead and 2 police officers wounded
Indiana supermarket shooting leaves 2 dead and 2 police officers wounded
Moldova leader decries vote meddling after slim majority backs joining the E.U.
Moldova leader decries vote meddling after slim majority backs joining the E.U.

Leave a Reply

Your email address will not be published. Required fields are marked *

From the Frontlines: Where News Meets Realityv | © 2025 | Daily News